Prime Life

From Prime Medical Alert

Are you looking for medical alerts for seniors reviews; there are a lot of companies and finding the best system can be difficult. Checking the BBB is a great way to start, but not the end all determination. Make sure there aren’t a lot of complains on the BBB and once you have done that, a quick internet search is definitely a must. If the company comes up clean, then put it in the list of prospective medical alert companies. Next, you can compare the prices, the features and any additional free perks. A lockbox is a must and depending upon which company, it is sometimes included for free. The lockbox is a secure box that holds a spare key for quick and easy access during an emergency. 

When going through medical alerts for seniors reviews, make sure to look at only current ones. Companies could both have fixed their old problems, or more likely, declined from the value they once provided. After sorting through this, it is then time to start the calling. Make sure to have a list of questions prepared to be ready to ask. I the company is hesitant to ask the questions, or isn’t knowledgeable enough, this is probably a bad sign. Additionally, if the company’s product does not meet the standard of equipment that you are looking for, don’t be afraid to look elsewhere. Requesting brochures is also a good idea, especially for the users that may be more familiar with printed material rather than electronic. 

Another thing to think about while going over your medical alerts for seniors reviews, is whether or not the system is water resistant. Make sure you can bring the system in the shower, the bath, or wherever else water may come in contact with you regularly. Water is slippery and when slick surface come in contact with water, accidents can happen.

When looking at medical alerts for seniors reviews, make sure that as soon as the client presses their button, help will come on the other end. The help should be EMT certified, and should be extremely experienced in handling medical alert emergency calls.

Ask if you are signing up for a contract as well. Nowadays, contracts are no longer required with most companies. Contracts were there so the companies could easily sell their clients rather than maintain relationships and keep the clients over the duration. The absence of contracts has lead to a higher standard of service industry round and has been a generally positive.


Many people come to us looking for the best alert system for seniors. The first thing we ask at Prime is what type of system are you looking for and what type of range is necessary? Do you go out of the house alone or do you primarily need an in the home system? Also, what is the budget you are trying to work with? Depending upon all of these questions, we can probably point  you in the right direction.

When looking at our systems, they start at 18.95/month and go from there. That includes the most basic system and comes with a bracelet or necklace, a main unit, and a lockbox for easy access by the first responders. Our more advanced systems include the ability to speak directly through the necklace or bracelet.

If you are looking for a cellular add-on, we can include that as well. Most of our clients go out with another person and therefore aren’t interested in a full on cellular system because of needing to charge the device and it not being water resistant. Therefore it might not be the best alert system for seniors. We do have low maintenance cellular add-ons that can hold a charge for many years at a time. For people that aren’t familiar with technology or can’t take the risk of their senior alert system not being uncharged, this is the device for them. 

When looking at the best alert systems for seniors, make sure the necklace and bracelets are water resistant. They should be wearable in the shower, while taking a bath, washing the dishes, gardening or any other water activities. Additionally, you want to make sure that there are high quality operators backing the high quality equipment. Some services skip on the quality of the operators and use standard call center representatives, or even worse, outsource the call centers. All of Prime’s call centers use certified EMTs along with being UL certified. When they receive the emergency call, they first attempt to speak with the client. Depending upon what the client says, they can dispatch directly, call the ambulance, fire department, police department, or notify friends, family and neighbors. 

If there is no response, we follow the predesignated plan of action which can include hanging up and calling the client on their home phone, a direct dispatch, calling emergency contacts and then dispatching, or a combination of all.

All of our systems include a free lockbox which goes on a permanent fixture to securely hold a key. Upon dispatch, we provide the combination to the first responders for easy home access. In this manner, the emergency authorities will not have to break a door or window down and lock the place back up in the event a hospital trip is necessary. 

There are no contracts attached to any of our service programs and the clients can try them risk free. If you are unsatisfied with the system, simply put the system back in the original packing and send it back to us and you will receive a complete refund. 


If you are asking whether you should get a medical alert bracelet or necklace, this depends on a several factors. First, are you used to wearing bracelets or necklaces. The medical alert bracelet or necklace does not weight that much and will be lighter than most necklaces and bracelets. If you are used to wearing a necklace, then we would recommend wearing a medical alert necklace. If you are used to wearing a watch or a bracelet, then we would recommend wearing a medical alert bracelet. Both options are water resistant. Something special that we include with our program is the option to switch the bracelet to a necklace and vice versa. The transmitter can be de-attached from the holder and can be made into either form. That way, you can figure out which style you like the best. A lot of people aren’t sure when they call in, so we send both options for them to try out at their leisure.

On both the bracelet and necklace included with the medical alert system, the bracelet and necklace have a button that you press. As soon as you press this button, one of our operators comes on over the base unit. They will ask you if you need assistance. Depending upon the type of emergency, they are able to dispatch the fire department, the ambulance, or the paramedics. Also, if the client requests it, our operators are able to call their emergency contacts they have on file. All of our operators are EMT certified and have a minimum education requirement. They only handle medical alert calls and are therefore much more effective at not only dispatching, but comforting the clients during their time of need.

When looking into medical alert bracelets or necklaces it is important to make sure they are comfortable and lightweight. If they aren’t comfortable there is a good chance the user won’t wear the device and therefore the medical alert will be ineffective. Our bracelets and necklaces weigh approximately ½ ounce and are around the size of a quarter; the watch attachment is the size of a small watch. On the bracelet and the necklace medical alert transmitters, there is a inset button and because of this, the button is hard to press accidentally. This ensures that there aren’t many false alarms. If the button is accidentally pressed, the client can simply press the clear button or speak with the operator and tell them it is an accident.

Both the bracelet and necklace attachments are water resistant and can be used while showering, bathing, washing the dishes, and any other water activities. Please let us know if you have any questions. We are available around the clock and would be more than happy to answer them.


If you haven’t been keeping up with health-related news like us, a recent development in the fight against heart disease has been made through a study on the effects of the Mediterranean Diet. Here’s the study as published in The New England Journal of Medicine. In all styles of Mediterranean eating, whichever way you look at it, there are less sugars and less processed foods than typically found in the average American diet. Included within the Mediterranean Diet are: multiple vegetables, fruits, whole grains, beans, fish, nuts, wine, and olive oil. American dieticians have told us for years that a low-fat, high-carb diet is the way to go, but this study proves otherwise. Even the seasonings in the Mediterranean Diet, like: rosemary, oregano, onions, and garlic are all anti-oxidants.

Although the diet as a whole is seen as a healthful way to eat, the study seemed to mainly focus on the added supplements of nuts and olive oil. Researchers created three groups of eaters. One group ate a general Mediterranean-type diet, supplemented with lots of extra-virgin olive oil. The next group ate the same diet, but instead augmented with a variety of nuts. The last group ate the standard, American, low-fat, high-carb diet mentioned above. What bears mentioning, is that the first two groups had little trouble sticking to their eating regiments, while group three did so poorly they needed extra intervention to bring them back towards the other groups. The Mediterranean Diet, in both forms, seemed to fulfill the cravings of the eaters. Ultimately, the first two groups did fairly similar while the last group failed. The first two groups experienced cardiovascular rejuvenation where there was fear of heart disease and continued health for those already healthy. While there was little weight loss, internal health was greatly improved.

The results were definitely promising, but the researchers did not cross-examine the Mediterranean Diet with other diets such as a Raw Foods Diet, Paleo-Diet, or other popular diets so it is impossible to determine which diet is best. What we do know from the study, however, is that the style of eating America is currently participating in is perfect for obesity, diabetes, and heart disease that other diets do not promote. So, in conclusion, take the easy steps of replacing your red meat, refined sugars, and processed foods with vegetables, fruit, fish, nuts, and olive oil. 


This is the device that powers the no phone line/VoIP medical alert system. Customers don’t get a chance to see this device specifically, because when you receive a system from Prime, it comes completely assembled, tested and ready to go. You simply have to plug the no phone line/VoIP medical alert system into a power supply and you are ready to go. Prime Medical Alert uses the best technology possible and is able to provide a superior product-service match to our customers.

Many of you might be asking about which cellular service this device works off of. The good news is that it works off of both T-Mobile and AT&T. This means that whether you are in a T-Mobile or an AT&T service area, the system will work. Since it is sending the information over the phone line in both data and voice format, no matter how weak the signal is (there is an initial test required to make sure a signal does exist), we can get the secure account data and be notified that there is an emergency going on.

As soon as the user presses the no phone line/VoIP medical alert system, they are connected to one of our certified operators. These operators are able to then dispatch the appropriate authorities. Once the system is connected to our central monitoring station, the user is able to talk back and forth with the operator to communicate their situation. The dispatch depends entirely on what the user is able to communicate. They can request emergency contacts, the ambulance, fire department, or the police department. If there is no answer from the user, our agents disconnect from the no phone line/VoIP medical alert system and attempt to call the alternate line the user provides us at signup. After this, we can both directly dispatch and call emergency contacts, or call emergency contacts first and then dispatch. All of these instructions are completely customizable.

Each new no phone line/VoIP medical alert system comes with a complimentary lockbox. The lockbox securely holds a key for easy access to the house in the event of an emergency. Upon dispatch we provide the first responders with the combination and location of the lockbox. As soon as they get to the house, they are able to find the lockbox and retrieve the key. This provides for very quick access without having to knock down a door or break out a window. Additionally, the emergency responders put the key back in the box after the emergency situation is resolved. If the client has to go to the hospital, they don’t have to worry about a missing door or window on their house.


You may be interested in getting medical emergency alert devices, but there are many factors that go into determining the right device for you or a loved one. Of course, price is always a consideration, but nowadays, with everything based online, the prices have pretty much all come to a competitive level. This means that even though there may be a few outliers, the majority of prices for a medical emergency alert device should be in the same ballpark.

Once you find a system that is in a comfortable and affordable price range, the next step is comparing quality. This may seem like a daunting, if not impossible task, but with the right questions, it shouldn’t be too difficult. There are certain standards and certifications for medical alert monitoring that you can check for. The first is a UL certified monitoring center. If the facility is not UL certified, you should probably keep on looking. All of our monitoring facilities are not only UL certified, but also are triple redundant. This means once the power goes out at our monitoring facility, the generators kick on, and then the backup generators, and the backup-backup generators.

Next, look at the medical emergency alert device operators. Are they certified? There is a standard certification for US based operators that apply. They should hold a minimum of an EMT (Emergency Medical Technician) certification. Once you have checked into this, you can ask if all of the operators are based in the United States and if they are accent neutral. Often times, elderly individuals have trouble understanding people with thick accents. It may not seem important on the surface, but during an emergency, communication is extremely important.

Once you have all of these down, you can decide on the functionality. We at Prime Medical Alert, offer a wide array of functionally depending on the system you choose. We have devices that don’t require phone lines, devices that work on the cellular and GPS networks, medical emergency alert devices that detect falls, and a whole lot more.

If you are purchasing an in home device, one more thing to make sure is that the system is water resistant. And by this I mean the necklace and bracelet that the user is wearing. If they have to take the medical emergency alert devices’ bracelet or necklace off while taking a shower, it pretty much defeats the purpose. 

Whatever the use is, and most commonly to stay at home independently, we are happy to answer any questions and make sure the system is a fit. All of the systems have lightweight components that the user can wear as a necklace or bracelet. On the necklace or bracelet is an emergency button, and as soon as the user in distress presses the emergency button, they are connected to a live operator. We communicate with the client and make sure they receive the help they need.


We offer a wide range of seniors alert systems. Whether you are looking for the standard system where you can speak through the base unit, have a necklace or bracelet with a button, and can be put in touch with an operator, or you would like the LifeSentry, which has the speaker located on the bracelet or necklace itself, you have come to the right place. 

There are a lot of different companies in the seniors alert systems field and making the right decision can be tough. You first have to find out if you the company is reputable. This can be done through a quick internet search. Additionally, if the company is a member of the BBB, this is a good indicator that they are reputable. Take a look at the BBB and find out what grade they are given. Generally, companies with an A+ are a good place to start.

Below is our new BBB certification; we have had an A+ for several years and this came in the mail over the weekend:

Prime Medical Alert BBB

After you do a quick background check on the company, give them a call and ask some pre-prepared questions to find out how they stack against the other companies selling seniors alert systems. Their sales people should be prompt and knowledgable. Make sure there are no contracts or other hidden fees. In the 1990s, there used to be a standard of having a 3 year contract with activation, installation and any other fee the clients would pay. Now with the internet and much more competition, these fees have been eliminated. If the company wants a setup fee and contract term, they are likely selling the contract to another company and you are pretty much funding their advertising. Companies like Prime, do not have contracts and do not charge setup fees for their seniors alert systems. 

Next, it’s time to ask about their monitoring centers. Do they used certified EMTs? First of all, what is an EMT and why is it important? An EMT stands for Emergency Medical Technician. This means that they are certified to answer emergency calls. Rather than a standard call center technician, only people based in the United States can have an EMT certification. Asking if they are EMTs eliminates companies that outsource their monitoring oversees. It also ensures quality.

Next, ask if the people answering the emergency calls only handle seniors alert systems emergency calls. If they are handling other calls like regular alarm systems, they may try to push through the seniors alert systems call to handle the higher volume alarm calls. All of the people that work with Prime handle only seniors alert systems calls. They are specialized to not only efficiently and effectively dispatch the appropriate authorities/emergency contacts, but they also are trained with comforting the client during their emergency.

What about the seniors alert systems monitoring facility? What happens in the event of a power failure? Are there backup generators and even a backup facility? If the answer is no to either of these questions, again, I would be skeptical. All of the facilities at Prime are triple redundant, UL certified facilities. This is the highest standard and approval in the monitoring field. 

Now let’s talk a little about the technology itself. You want to make sure the bracelets and necklaces are water resistant. They need to be able to function in the shower and/or bath, while washing the dishes, while gardening, etc… Ask about the ranges. The range on our devices depends on which device you are purchasing. Our range goes from about 600 feet and up to 1000 feet. This works great for most residential properties and in general, covers the inside of the house (the basement, upstairs and downstairs), and the front and back yards. It can also cover the client out into the street and a little ways down. 600 feet is equivalent to 2 football fields. There is some degradation of signal due to the building materials, but in general, these ranges are much more than sufficient. We ask the clients to test out their seniors alert systems upon arrival and if for any reason you are unsatisfied, simply send the seniors alert system back and we will offer you a full refund.

You might be wondering how the first responders enter into the house. We provide a complimentary lockbox with each purchase. The lockbox securely holds a key for quick access to the house. It is similar to the boxes the real-estate agents use.  In this manner, the first responders can get inside the house in a timely manner without causing damage. If there is no key or no way to enter and the emergency responders arrive at the house, they are required to break down the door or break out a window. This can be extremely costly, and if the client is taken to the hospital, their house is left open and vulnerable. With the lockbox, we provide the first responders with the access code and after they leave the house, they are able to lock the house and return the key to the secure lockbox.

Another question that might have arisen is what happens in the event the client is unable to speak after pressing their senior alert system button? Upon signup, we setup a predesignated plan of action. This plan specifies exactly what to do in an emergency and also what to do if the client is not responsive. It can include calling calling the home phone to make sure it wasn’t an accident, and then calling neighbors, friends or family members. We can also directly dispatch or create a combination and customized plan. 

Setup is very easy and very quick. Simply plug the base unit into a power supply. There is a backup battery in the base to aid the resident in the event of a power failure. Next, plug the phone cord into the phone jack. If there is an existing phone, don’t worry. We include a splitter at no extra charge. Just unplug the phone and/or whatever else is plugged into the phone jack and plug it into the port specified for phone on the back of the unit. Our tech support members are available at all hours to assist. Once you have plug everything in, there is an on and off switch. Turn the switch to the on position. You are completely ready to go. There is no additional programming or anything else required. After this, press the emergency button on the bracelet or necklace to test your senior alert system. Once you speak to an operator, you know it is completely ready to go.

In this way, Prime is able to ensure that you or your loved ones enjoy independence in the freedom of their house with the simply addition of a senior alert system. Don’t hesitate to give us a call or request additional information.


There are many different types of emergency mobile phones and we are going to talk about a few that we offer. First, are you looking for an emergency mobile phone that works indoors? If so, there are still several options, but since it is indoors, GPS is highly limited. We do have indoor devices that work very effectively, and one of our agents will ask you about this before you finish placing the order to make sure you are set up with the proper device.

When considering an emergency mobile phone, the first idea is to make sure they are lightweight. Since they work the best if the user is always wearing the device, you probably want to ensure that the device is water resistant. Also, how often does the emergency mobile phone need to be charged? With our devices, and we have several, we have some that last for years without needing a charge.

If you are looking for an emergency mobile phone for an elderly family member or friend, we would recommend a device that has little upkeep. If the client has to worry about charging it, often it will become too much of a hassle. Also, a lot of elderly people aren’t as familiar with technology and therefore could make the mistake of not charging the device. 

Since our emergency mobile phone we offer is lightweight, the client can wear the device wherever they are and not risk not having it on them when they need it. With this device, it is much simpler than a standard mobile phone. The user simply presses one button on the side of the device and it connects them to certified EMTs. As soon as they press the button they are able to speak through the device itself and communicate with them the problem at hand. The operators will then dispatch the appropriate authorities to the client. After usage, we recommend charging the device. It can then sit dormant until the next emergency for several years.

The emergency mobile phones come with a necklace strap for easy wearing. Additionally, the client can order a bracelet as well. To charge the device, you simply plug it into the charger provided and leave it overnight. After about 6 hours, the device is fully charged. It comes completely ready to go and does not need to be programmed. When you get the device, charge it and press the button to test. If you have any questions, our representatives are available 24/7 and would be more than happy to assist you. Also, feel free to request a brochure via the button below. 


Gene therapy was used to cure the dog’s type 1 diabetes. This is a major breakthrough. The dogs were injected with a virus containing genes for insulin production and glucokinase production. The DNA was able to be incorporated into the dogs DNA. They were able to regulate their own blood sugar and exercise without enduring hypoglycemia. Great breakthrough for dogs. Next will come humans and although diabetes will be first, I am sure many more autoimmune diseases can be treated in this way. The possibilities are endless!

http://consumer.healthday.com/Article.asp?AID=673464


Are you looking for a medical alert system in Scottsdale? Prime Medical Alert, based out of Phoenix, Arizona, services Scottsdale and the surrounding areas. With a Scottsdale medical alert system, you simply press your bracelet or necklace and an operator is alerted. Once the system connects to the operator, the client in distress can ask them for specific assistance. Depending upon what is necessary, we are able to dispatch the police, the fire department, or the ambulance. After a dispatch, the emergency contacts are notified if necessary. In addition, the client is unable to speak, we disconnect and call their home phone. If there is still no answer, the Prime Medical Alert operators can either call emergency contacts or directly dispatch. Again, with every dispatch, the contacts are notified. 

The bracelets and necklaces that come with the Scottsdale medical alert systems are water resistant. This is especially important in Arizona because a lot of water activities happen. These can include things like showering, taking a bath, gardening, washing the dishes, etc. In this manner, you don’t have to be worried about taking the necklace or bracelet off because of the water.

The necklaces and bracelets are hassle free. They have batteries in them that last 4-5 years. Once they run low, one of our operators will contact you to let you know a replacement necklace or bracelet is coming. They can be sent overnight or dropped off for our Scottsdale medical alert system clients. The systems are tested daily and if there are any issues, we replace the system free of charge (issues are extremely rare). 

Setup is simple as well. Simply plug the system in and you are ready to go. After you plug the power in and the phone cord in (if you don’t have a home phone line, don’t worry), you simply press the emergency necklace or bracelet and wait for an operator to come on. After it connects and you speak with the operator, the system is activated.

All of our operators are EMT (emergency medical technician) certified. This means you are getting paramedic quality operators. All of our operators handle medical alert emergency calls and have a lot more experience in handling these type of calls than other operators. They are accent neutral are available 24/7. We think its a plus that Prime Medical Alert is based locally in Phoenix and has been serving the Valley since 2005. Whether you are looking for a Scottsdale medical alert system, or for a system in the surrounding areas, we can answer any questions (we service the whole United States) 24/7. Please give us a call toll free at 800-723-6442.