Prime Life

From Prime Medical Alert


Living Life as a Senior

A lot of seniors today do not have peace of mind for several reasons. One, they are bothered by the changes that happened with their physical body. Just imagine being able to walk independently during your younger years, and then gradually lose all of these things? Secondly, most seniors no longer have the presence of their children and other family members. Most of the “old folks” now are living alone, and basically are living in empty nests. Their kids have left trying to pursue a career. When it comes to emergency situations, these are some of the things that make it hard for them to reach the medical professionals during their time of need. When walking a few steps could take minutes or hours, it is imperative to minimize the lag between the accident, or the medical emergency and the time when the medical professionals arrive.

Things that Can Happen in Minutes

In a matter of minutes, the lack of oxygen in the brain can cause irreparable brain damage by killing brain cells. Just imagine a senior not getting enough oxygenated blood to the brain usually caused from a heart attack or asphyxia? These are some things that can be the difference between life and death.

So what should be done in order to save lives? For most of us, it is ideal for us to know how to assess a situation and carry out proper medical care. OIf you are unfamiliar with a situation, you should not interfere and seek professional help. There are ABCs in terms of assessment and carrying out medical care to anyone in an emergency situation. These ABCs have become useful especially during catastrophic events in providing triage.

A-     Airway

Airway is the main priority above all types of concerns. With an obstructed airway, air cannot get into the lungs and can hasten a fatal situation because there will be no oxygen that can be transported by the blood. How to know if there is a problem with the airway? Checking for obstruction is the first thing that you need to do. You will first need to check for any signs of obstructions by the mouth or throat that could prevent air from coming in. This is the reason why medical professionals turn the patient into their right side to avoid the tongue to block the airway.

B-     Breathing

Breathing is the process of getting air into the lungs. Using breathing organs, the body inhales oxygen and exhales carbon dioxide. Without the lungs getting oxygen, it is also tantamount to not having oxygenated blood. During cardio-pulmonary resuscitation, it is important to assess if the person is breathing by putting the cheek into the person’s nose. Once the person is not breathing, the one conducting CPR will have to give two initial breathes via mouth, while covering the nose of the one receiving CPR.

C-     Circulation

Circulation is the third priority that you need to look into for any type of emergency. Among the signs that someone is not getting enough oxygen because of a circulation problem, they may have a weak pulse. By palpating the carotid arteries, you will know if there is a weak, or even an absent pulse. Also, look for the danger signs like the lips that are turning blue. It is also considered a circulation problem if the person is bleeding. Most of these cases require someone to be put on shock position, where their legs will be raised in order to prioritize perfusion into the brain.

Why Medical Alarm Equipments Matter?

A lot of older individuals prefer to live independently. The problem with these types of scenarios is that they typically live on their own, without any type of medical professional to attend to them and have no backup method or primary method other than the telephone for calling help. Thanks to the advances in technology, it is now possible to get immediate medical help with medical alert systems. Medical alert systems simplify the process of getting immediate medical help as it provides the users with a bracelet which can allow communication easily. The goal for this type of device is to minimize the waiting time especially during a medical emergency, when every minute counts and could mean life or death.



People are coming back for the winter but in Arizona (especially the Phoenix Metro), it is still 110 degrees outside. Up north (in Prescott, Payson, and Flagstaff), it is starting to seem like fall but here, it has not cooled down a bit. That’s why even though August is almost over, it is important to treat it like summer and stay hydrated. Many of our medical alert clients are moving back into the state and it’s important to remember to change your address back. All of our systems can tell which number is dialing as a verification system but with today’s technology and ability to move numbers from state to state, the location/identifiers are no longer relevant. We have to go by the last updated address for this reason. With our systems changes in address, health information and anything else pertinent can be changed without charge.

Additionally, another important thing to consider is make sure you brought your lockbox with you. Many of our clients have been locked out in the heat but have been able to simply press their button, speak to an operator and retrieve the key. This is really important especially considering the temperature. Heat exhaustion and dehydration can happen really quickly and therefore it is important to have a backup plan. Dehydration and heat exhaustion can affect anyone at any age but is especially devastating to people that are elderly and infirm.

There are many ways to stay healthy in the summer as a senior but the most important one is to make sure that you are well hydrated and if it is an especially hot day, avoid being outside for prolonged periods of time. It’s often necessary to do daily tasks such as watering plants and getting the mail, but if it’s 110 degrees, these tasks can pose unnecessary risk. Doing outside tasks in the morning rather than afternoon or early evening can help ensure that the temperature outside is lower. Additionally, having a medical alert system, can be a great backup for senior that want to stay active around the house in these hot times. 

It can be as simple as having a glass of water before bedtime. Even though it may cause us to go to the bathroom during the night, a simple glass of water before bedtime can prevent strokes and heart attacks. Even though it is hot, it is still important to keep active. Doing light exercise around the house is always a good idea. Make sure you get the doctor’s approval first. Keeping the temperature inside the house low is imperative. A lot of times people can get dehydrated just because there is less water available for our bodies to use and in dry times, our bodies expend more water. Keeping the temperature a few degrees lower also can help prevent dehydration along with proper water intake. 

Additionally, before the beginning of summer, have your air conditioning unit serviced. If the unit has any issues, often times the repair men are able to fix the problems before they become an actual one. Losing air conditioning in the summer when the temperatures can reach +100 could make your home uninhabitable for days or pose dire risks. Ask around, some air conditioning companies will even take a look at the unit for free; especially for seniors.

Even with all of these precautions, it is important to make sure that you are getting regular checkups whether it be during the heat of summer of the cold of winter. Grueling weather conditions are dangerous for everyone and especially the very young and the old and infirm. Stay hydrated and stay safe. We hope you have a great summer!

Are you in the market for a cellular medical alarm? There are many different types and often people are looking for a cellular medical alarm because they don’t have a phone line. Depending upon what your specific needs are; if you want a cellular unit you can wear anywhere or if you are just looking for a standard medical alert that operates over cellular towers like Verizon or AT&T, then we can help you. We have a device that is for in the home that works over the cellular signals. This device is primarily for people that stay in their homes the majority of times. It is water resistant and therefore works in the shower. Additionally, the device is backed by our superior live monitoring agents.

Once the button is pressed, it sends a distress signal to our central monitoring station. As soon as the central monitoring station receives the signal, they are able to dispatch appropriately. This depends on both the request from the user and the pre-designated plan of action. Depending upon whether the user can communicate or not, we can either call emergency contacts, call the house phone or cellular phone of the user, or dispatch and then call accordingly.

All of our systems are water resistant and can therefore be worn in the shower. This means that the user will be able to keep them on during high slipping risk water activities such as showering, bathing, washing the dishes, working in the garden, etc.

If you are looking whether or not medical alerts are covered by medicaid then you have come to the right place. Medicare does not cover the recurring charges of the medical alert systems at this time, but Medicaid in some states does. If you give us a call we would be more than happy to discuss the various options available to your, your patients and/or family members. 

Often times people don’t realize that they have the insurance to cover the recurring charges associated with a medical alert system. Additional, at Prime Medical Alert, we provide a discounted rate to begin with so you know you aren’t giving away money unnecessarily. 

Our prices start at 24.95/month and customers of Prime Medical Alert aren’t bound by any contracts. Additionally, each of our systems comes with a free lockbox. The lockbox holds a spare key and in the event of a dispatch, provides easy access to the first responders.

We have a predesignated plan of action on file and in the event the client in distress does not answer, they are able to follow the plan of action and dispatch appropriately. Often times the clients want us to call their home phone, their cell phones and a couple neighbors before dispatching. Additionally, in the event of no answer or during and actual emergency we can dispatch immediately and notify emergency contacts as well

There are many options when looking for a medical alert system in Phoenix, Arizona, but which one is the best and which ones provides a better standard of service? The first inquiry should be the quality of the equipment and the quality of the operators monitoring the equipment. Once the button is pressed, it sends a signal to the base unit. After the signal is received by the central operating center, the operators follow the pre-designated plan of action or dispatch in the event of an emergency. If there is no response, the operators can either directly dispatch or go through the emergency contact call list. 

All of the systems available should be water resistant so that the use can wear them while in the shower, washing the dishes, etc. A lot of slips and falls happen around water and it’s always a good idea to err on the safe side. 

Another question to ask is how much does the bracelet or necklace wear. It should be around a half an ounce and not too bulky. The Phoenix Medical Alert necklaces and bracelets need to be comfortable to wear all the time. In this manner the user won’t be without their bracelet or necklace and will have it on them in their time of need.

There are plenty of options when you are considering a medical alert system on ALTCS also known as the Arizona Long Term Care program. With ALTCS and pretty much any other medicaid programs, there is not much differentiation between product quality. They provide a list and that’s pretty much it. Most of the providers give the most basic service they offer and nothing more. The difference with Prime Medical Alert is that we offer top service under all of our plans whether you are a private paying customer or are getting you medical alert paid for by medicaid. 

We provide certified EMTs rather than overseas call center operators like some of the local competitors. Even though it would cost us less to monitor an account using overseas operators, it is in our and our clients’ best interest not to. All of our operators are accent neutral and with the EMT certification, are trained to handle a medical emergency. 

During dispatch for both our private and our ALTCS medical alert systems, we have a list of emergency contacts. On this list can be friends, family, neighbors, etc… 

All of our necklaces and bracelets are water resistant and can therefore be worn while bathing, dressing, etc…

There are several options when you are looking for a premium medical alert system. It really depends upon your preference and your needs. Are you looking for a fall detection alert, or would you prefer the ability to speak directly into the necklace? Additionally, are medication reminders important to the person using the system? Our representatives can assess the situation and set you up with a premium medical alert system.

We offer nearly every system and it mainly depends upon the needs of the user. If the user is unable to press a button, a fall detection system might be the best option. If the user is more independent and spends a lot of time away from the centrally located base unit, it is important to consider a premium medical alert system where you can actually speak into the necklace or bracelet. 

Once any of our systems are activated, they contact our central monitoring station. All of our operators are EMT certified which means you are getting the best when it comes to monitoring. Once an operator answer on the other line, the client in distress can either have the emergency services directly dispatched, call emergency contacts or a combination of both. If they are unable to speak, we follow the predesignated plan of action. 

Once the first responders arrive at the scene, they are aided by the lockbox; a secure box that holds a spare key. We provide them with the combination for easy access. In this manner, there is no need to break down the door or break a window to gain access to the house. 

Give us a call 24/7 and one of our representative will be more than happy to answer any questions.

Are you looking for medical alerts for seniors reviews; there are a lot of companies and finding the best system can be difficult. Checking the BBB is a great way to start, but not the end all determination. Make sure there aren’t a lot of complains on the BBB and once you have done that, a quick internet search is definitely a must. If the company comes up clean, then put it in the list of prospective medical alert companies. Next, you can compare the prices, the features and any additional free perks. A lockbox is a must and depending upon which company, it is sometimes included for free. The lockbox is a secure box that holds a spare key for quick and easy access during an emergency. 

When going through medical alerts for seniors reviews, make sure to look at only current ones. Companies could both have fixed their old problems, or more likely, declined from the value they once provided. After sorting through this, it is then time to start the calling. Make sure to have a list of questions prepared to be ready to ask. I the company is hesitant to ask the questions, or isn’t knowledgeable enough, this is probably a bad sign. Additionally, if the company’s product does not meet the standard of equipment that you are looking for, don’t be afraid to look elsewhere. Requesting brochures is also a good idea, especially for the users that may be more familiar with printed material rather than electronic. 

Another thing to think about while going over your medical alerts for seniors reviews, is whether or not the system is water resistant. Make sure you can bring the system in the shower, the bath, or wherever else water may come in contact with you regularly. Water is slippery and when slick surface come in contact with water, accidents can happen.

When looking at medical alerts for seniors reviews, make sure that as soon as the client presses their button, help will come on the other end. The help should be EMT certified, and should be extremely experienced in handling medical alert emergency calls.

Ask if you are signing up for a contract as well. Nowadays, contracts are no longer required with most companies. Contracts were there so the companies could easily sell their clients rather than maintain relationships and keep the clients over the duration. The absence of contracts has lead to a higher standard of service industry round and has been a generally positive.

Many people come to us looking for the best alert system for seniors. The first thing we ask at Prime is what type of system are you looking for and what type of range is necessary? Do you go out of the house alone or do you primarily need an in the home system? Also, what is the budget you are trying to work with? Depending upon all of these questions, we can probably point  you in the right direction.

When looking at our systems, they start at 18.95/month and go from there. That includes the most basic system and comes with a bracelet or necklace, a main unit, and a lockbox for easy access by the first responders. Our more advanced systems include the ability to speak directly through the necklace or bracelet.

If you are looking for a cellular add-on, we can include that as well. Most of our clients go out with another person and therefore aren’t interested in a full on cellular system because of needing to charge the device and it not being water resistant. Therefore it might not be the best alert system for seniors. We do have low maintenance cellular add-ons that can hold a charge for many years at a time. For people that aren’t familiar with technology or can’t take the risk of their senior alert system not being uncharged, this is the device for them. 

When looking at the best alert systems for seniors, make sure the necklace and bracelets are water resistant. They should be wearable in the shower, while taking a bath, washing the dishes, gardening or any other water activities. Additionally, you want to make sure that there are high quality operators backing the high quality equipment. Some services skip on the quality of the operators and use standard call center representatives, or even worse, outsource the call centers. All of Prime’s call centers use certified EMTs along with being UL certified. When they receive the emergency call, they first attempt to speak with the client. Depending upon what the client says, they can dispatch directly, call the ambulance, fire department, police department, or notify friends, family and neighbors. 

If there is no response, we follow the predesignated plan of action which can include hanging up and calling the client on their home phone, a direct dispatch, calling emergency contacts and then dispatching, or a combination of all.

All of our systems include a free lockbox which goes on a permanent fixture to securely hold a key. Upon dispatch, we provide the combination to the first responders for easy home access. In this manner, the emergency authorities will not have to break a door or window down and lock the place back up in the event a hospital trip is necessary. 

There are no contracts attached to any of our service programs and the clients can try them risk free. If you are unsatisfied with the system, simply put the system back in the original packing and send it back to us and you will receive a complete refund.